![]() In Device Manager, the Apple Mobile Device USB Driver again displays the above error (text copied here): On the second sync, iTunes again did not recognize the iPod. I updated the driver from C:\Program Files\Common Files\Apple\Mobile Device Support it installed Apple iPod USB Driver, and prompted me to restart the computer.Īfter restarting, all was fine with the first sync. Uninstalling the Apple Mobile Device USB Driver and reinstalling it brings the iPod up as a generic storage device in Windows, but it is not recognized as an iPod by iTunes. It is not a Norton security product problem. ![]() In any case, my current problem started when iTunes 12.3.1.23 was installed. They resolved that one with their (22.5.4.24) release ( roduct-update-available-now ). Norton Anti-Virus was my first thought, as Norton had had a problem which I experienced too. ![]()
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